FAQ

FREQUENTLY ASKED QUESTIONS

   Before contacting us,:    it is advised to see whether your question is in this section

MOST FREQUENT QUESTION

What does the Baby Product Guru do?

The Baby Product Guru provides an in-depth consultation, making it a stress free time to choose which nursery products will fit your lifestyle. Our specialist will visit you and discuss nursery products your baby will need.
The consultant can also assemble prams, and give you a thorough product demonstration, once assembled. If you have a car seat, the consultant can show you how it works using a seat belt, as well as installing an isofix base.

How long does it take the Baby Product Guru to assemble my pram?

Depending on the chosen pram, assembly can take up to 15 to 30 minutes. We ensure that the demonstration is thorough, so you are clear and feel confident in how everything works.

Will the Baby Product Guru dispose of my boxes?

Consultants, do not dispose of boxes, however, they can break them down, so they can fit nicely into your recycle bin.

Can my child or pet be around, whilst the Baby Product Guru assembles my pram?

To safeguard children and pets, it is advised that they are not too close when the consultant is assembling, as some sharp objects may be used to open boxes or cut off wrapping.

Why would it be better for the Baby Product Guru come to me, rather than me going to the shops?

At this time in your life, it can be very stressful as your body goes through changes. Skip the queues and don’t worry about having to travel and park. In the comfort of your own home and personal environment, feel at ease with our consultant, guiding you on those important purchases.

When would you recommend the Baby Product Guru visits me?

From around 20 – 26 weeks through pregnancy, allowing you time to adjust to your new future lifestyle.

What does the Baby Product Guru charge?

Depending on the service you require, there is no fixed fee. All quotes are tailor made to each individual, starting from £40

What are the lead time on products?

Depending on the brand and availability, some can be available for next day delivery or up to 10 weeks. Prams can be up to 4 weeks and furniture up to 10 weeks.

Does the Baby Product Guru have a catalogue?

We offer product brochures from the manufacturers. As we visit your home, it would be completely impossible to bring all the products to you. We have colour and fabric swatches and wood samples from the manufactures. Before you make your final decision, we would always recommend you test out a pram before you buy, so we can source your local retailer who have them on display.

What if I want something the Baby Product Guru has little knowledge about?

That’s no problem! We are able to source most things from around the world and continuously updating our knowledge on the latest products.

Has the Baby Product Guru had sufficient training for the baby carriers and slings?

Yes. The Baby Product Guru has had training from the manufacturers for the majority of the carriers and if not, user guides have been followed and overseen by trained experts.

What if I want to view the large items I would like to buy?

The Baby Product Guru will source which retailer has the items on display. Sometimes furniture can be hard to source in some ranges, but we will try our best.

Does the Baby Product Guru just visit homes in London?

For an additional fee, depending on your location, we can travel anywhere in the UK, but special arrangements would have to be made. This would be during specific times of the year and sessions would have to be longer.

What if I want to view the large items I would like to buy?

The Baby Product Guru will source which retailer has the items on display. Sometimes furniture can be hard to source in some ranges, but we will try our best.

SEND NEW QUESTION





Powered by themekiller.com watchanimeonline.co